1xbst FAQ – Frequently Asked Questions & Answers

From registration and login to payments, bonuses, and security — you'll find answers to all your questions right here.

40+ FAQs Simple Answers in Bengali Last Updated: 2026
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Account & Registration

Find answers to the most frequently asked questions about opening, verifying, and managing your account on 1xbst.

On the registration page Enter your name, email or mobile number, and password. Agree to the terms and submit. Registration is completely free and takes just a few minutes. You must be 18 or older.

No. Per 1xbst policy, each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and any balances being forfeited.

KYC verification keeps your account secure and helps increase your withdrawal limits. Simply upload a photo of your National ID or passport to complete the process. Verification is typically completed within 24–48 hours.

On the login page Click the "Forgot your password?" link. Enter your registered email address or mobile number. A reset link or OTP will be sent to you. Use it to set a new password.

Yes, you can deactivate or close your account at any time. Send a request to support@1xbst.net. It's a good idea to withdraw your balance before closing the account.

Deposits & Withdrawals

Payment methods, deposit timelines, withdrawal rules — this section covers all your payment-related questions.

1xbst supports all major mobile banking options in Bangladesh — Mobile Pay, Nagad, and Rocket. Certain cryptocurrencies and bank transfer methods are also available. on the Financial Transactions page View details.

The minimum deposit varies by payment method. For mobile banking, it typically starts from 200 BDT. For accurate details, Financial Transactions Page See.

Most withdrawals are processed within 15 minutes to 24 hours. If KYC verification hasn't been completed, your first withdrawal may take longer. Keeping your account verified ensures faster withdrawals.

Please wait 30 minutes first. If the funds still haven't arrived, contact support@1xbst.net with your payment transaction ID. Including a screenshot will help get the issue resolved faster.

Withdrawal limits depend on your account level and verification status. Accounts with completed KYC verification have higher limits. For exact figures, Financial Transactions Page See.

Bonuses & Promotions

Everything you need to know about 1xbst's bonus policy, wagering conditions, and promotions.

After registering, the welcome bonus is automatically credited on your first deposit. To view bonus details and the latest offers, Promotions Page Visit the page. Specific wagering requirements must be met before withdrawing bonus funds.

To withdraw bonus funds, you must wager the bonus amount a set number of times. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place ৳5,000 in bets. Requirements may vary by offer.

Yes, 1xbst offers weekly cashback and reload bonuses for regular members. These offers are on the Promotions page Available. Log in to your account to see personalized offers as well.

Enter the code in the voucher code field during deposit or registration. If the code is valid, the bonus or discount will be applied instantly. On the voucher page View active codes.

Betting & Gaming

Find answers here about Sports Betting, Live Casino, and gaming.

1xbst lets you bet on cricket, football, tennis, basketball, kabaddi, and 30+ other sports. Place real-time bets with live odds during matches through Live Betting.

To your account Login Add funds to your balance and head to the casino section. Enjoy roulette, blackjack, baccarat, and more with live dealers. Works seamlessly on mobile too.

In most cases, bets cannot be cancelled after they are placed. However, a "Cash Out" option may be available for certain events before the match begins. For more details, Terms & Conditions Page See.

Odds represent the ratio between your potential winnings and your stake. For example, a ৳100 bet at odds of 2.5 returns ৳250 if you win (including your original stake). For analysis, Analytics Page See.

Security & Privacy

Everything you need to know about protecting your personal information and account security.

Yes, 1xbst uses SSL encryption to keep all your information secure. Our payment system is fully encrypted, and your personal data is never sold to third parties.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable SMS-based or app-based 2FA (Google Authenticator). Turning this on adds an extra layer of protection to your account.

Change your password immediately and notify us at support@1xbst.net. Our security team will investigate promptly and take the necessary steps. You can also request a temporary suspension of your account.

Lottery & Rewards

Questions about 1xbst's lottery, rewards program, and raffles.

To your account Login and On the lottery page Go to the lottery page, browse the list of active draws, purchase your tickets, and wait for the draw date. Prize winnings are credited directly to your account.

Earn loyalty points on every bet. Accumulate points and convert them into bonuses, cashback, or special rewards. To learn more, Rewards Page Visit.

After the draw On the lottery page Results are announced, and winners are also notified via email or SMS. You can check your ticket status from your account dashboard.

General FAQ

Questions about the 1xbst platform, support, and general topics.

1xbst is an international betting platform serving Bangladesh and many other countries worldwide. Please familiarize yourself with your local laws before using the platform, and always play responsibly.

1xbst is fully optimized for mobile browsers. Visit the website from any smartphone to enjoy all features. Check the site's notifications for the latest app updates.

Email us at support@1xbst.net. Our support team is active 24/7 and provides assistance in Bengali. Responses are typically sent within 2–6 hours.

Only users aged 18 and above may register and play on 1xbst. Accounts that fail age verification will be suspended. To learn about responsible gaming, Responsible Gaming Page See.

Yes, 1xbst offers full Bengali-language support for users in Bangladesh. The interface, customer support, and content are all available in Bengali.

Why choose 1xbst?

⚡
Instant Login

Get in within seconds and start playing your favorite games.

🔒
Top-Level Security

Your account is protected with SSL encryption and 2FA.

💸
Fast Payments

Instant deposits and withdrawals via Mobile Pay, Nagad, and Rocket.

🎁
Exciting Bonuses

Enjoy a welcome bonus, cashback, and regular promotions.

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Mobile Friendly

Enjoy a seamless betting experience from any device.

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Massive Game Collection

Sports, Live Casino, Lottery — all in one place.

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Didn't find your answer? Contact our support team.
Our support team is available 24/7 — assistance in Bengali included.
Email Us

Join Now & Start Playing

Thousands of Bangladeshis enjoy 1xbst every day. Create your account and claim your welcome bonus.

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Popular Questions
How do I register? What payment methods are supported? How do I get the welcome bonus? How long does a withdrawal take? Is the platform safe?
Contact Support

If you can't find your answer in the FAQ, reach out to our team directly.

Response time: 2–6 hours (24/7)
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Play Responsibly

Betting is for entertainment — not addiction. Always play within your limits.

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18+

For users aged 18 and above only.

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